Website privacy policy
Last Updated: April 20, 2026
Be Vital LLC (“Be Vital,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal information of our patients, clients, website visitors, and community members. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, book appointments, purchase services, enroll in memberships, or otherwise interact with Be Vital LLC in Hadley.
1. Information We Collect
We may collect personal information in the following ways:
Information You Provide Directly
Name
Email address
Telephone number
Mailing address
Date of birth
Emergency contact information
Appointment requests and scheduling details
Billing and payment information
Membership enrollment information
Health, wellness, or treatment-related information you choose to provide
Communications submitted through forms, phone, text, email, or social media
Information Collected Automatically
When you use our website, we may automatically collect:
IP address
Browser type
Device type
Operating system
Website usage data
Referral source
Pages visited
Date/time of visits
Cookies and similar technologies
Information from Third Parties
We may receive information from scheduling platforms, payment processors, marketing vendors, analytics providers, referral sources, and other service providers.
2. How We Use Information
We may use personal information to:
Schedule and manage appointments
Provide requested services
Process payments and memberships
Respond to questions and inquiries
Communicate regarding appointments or follow-up care
Improve our website and user experience
Send newsletters, promotions, or marketing communications where permitted
Maintain internal records
Comply with legal and regulatory obligations
Protect the rights, safety, and security of Be Vital LLC and others
3. Health Information
Certain services may involve collection of health or wellness information. Where applicable, medical records or Protected Health Information may be governed by separate consent forms, patient policies, or applicable federal and state privacy laws, including HIPAA where applicable.
4. Sharing of Information
We may share information with trusted third parties as necessary to operate our business, including:
Scheduling and booking software providers
Payment processors
Website hosting and IT support providers
Marketing and analytics vendors
Professional advisors
Insurance or financing partners where authorized
Government agencies or legal authorities when required by law
Successors in connection with a sale, merger, or restructuring
We do not sell personal information for cash consideration.
5. Cookies and Analytics
Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, measure traffic, and support marketing efforts.
You may disable cookies through your browser settings, although some features may not function properly.
6. Text Messages, Calls, and Email
If you provide your phone number or email address, we may contact you regarding appointments, services, promotions, billing, or administrative matters.
Message and data rates may apply for text messaging depending on your carrier. You may opt out of marketing texts at any time by following the instructions provided.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or storage system can be guaranteed completely secure.
8. Your Privacy Choices
Subject to applicable law, you may request to:
Access certain personal information
Correct inaccurate information
Request deletion where permitted
Opt out of marketing communications
Update communication preferences
To make a request, contact us using the information below.
9. Third-Party Websites
Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy or security practices of third parties.
10. Children’s Privacy
Our website and services are not directed to children under 18 without parental or guardian involvement.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Revised versions will be posted on our website with an updated effective date.
12. Contact Us
Be Vital LLC, 226 Russell St, Hadley, MA 01035, United States
For privacy questions or requests, please contact us through information listed on our website.