Last Updated: April 20, 2026
Be Vital LLC (“Be Vital,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our website, communications, memberships, wellness operations, and administrative services.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, request appointments, purchase memberships, or interact with services available through our clinic located 226 Russell St, Hadley, MA 01035, United States.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide Directly
- Name
- Email address
- Telephone number
- Mailing address
- Date of birth
- Appointment requests
- Insurance information (if applicable)
- Payment information (processed through authorized providers)
- Health or wellness information you choose to provide
- Membership enrollment information
- Messages submitted through forms, email, text, or phone
B. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages visited
- Date/time of visit
- Cookie and analytics data
C. Information from Third Parties
We may receive information from scheduling systems, payment processors, advertising platforms, analytics providers, referral partners and service vendors.
2. Services Available Through Our Clinic
Be Vital LLC operates an integrated wellness clinic and management platform supporting wellness, recovery, administrative, and coordination services together with services provided by affiliated licensed professionals and professional entities.
Available services may include:
- Wellness massage
- Sauna sessions
- Whole body vibration
- Wellness bundles / recovery packages
- Biomat and red light therapy (RLT)
- Chiropractic services
- Knee restoration / joint support programs
- Medical weight-loss programs, including GLP-1 therapies when clinically appropriate
- Peptide consultations and wellness programs where permitted by law
- Vitamin drips / IV hydration services
- IM vitamin injections
- Drip memberships / wellness memberships
- Aesthetic services
- Functional wellness consultations
- Other wellness, preventive, recovery, or clinical services
Services may change over time and may vary based on provider availability, licensure, and clinical appropriateness.
3. Important Entity / Provider Disclosure
Be Vital LLC is a management and wellness services organization. Certain regulated healthcare services, including medical evaluation, prescribing, chiropractic treatment, and other professional healthcare services, may be provided by separately owned licensed professionals or affiliated professional entities, including Be Vital Medical, PC, or other properly credentialed providers, as applicable.
Be Vital LLC does not itself practice medicine or chiropractic where prohibited by law.
4. How We Use Information
We may use information to:
Schedule and manage appointments
Coordinate services with affiliated providers
Communicate with you
Provide requested services or memberships
Verify identity
Process payments
Maintain records
Improve website performance
Respond to inquiries
Send updates or marketing communications where permitted by law
Comply with legal obligations
Protect safety, rights, and property
5. HIPAA / Protected Health Information
This Privacy Policy primarily applies to website, retail, membership, marketing, and consumer interactions involving Be Vital LLC.
Protected Health Information (“PHI”) created or maintained in connection with medical, chiropractic, or other covered healthcare services may be maintained by the treating provider or affiliated professional entity, including Be Vital Medical, PC, and may be governed by the Health Insurance Portability and Accountability Act (“HIPAA”), Massachusetts law, and the separate Notice of Privacy Practices below.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies for:
Website functionality
Analytics
Performance monitoring
Advertising / remarketing (if enabled)
You may manage cookies through your browser settings.
7. How We Share Information
We may share information with:
Scheduling, membership, and patient management vendors
Payment processors
IT and hosting providers
Marketing and analytics vendors
Affiliated professional entities and providers, where appropriate
Professional advisors
Government agencies when legally required
Successors in a merger, sale, or restructuring
We do not sell personal information for cash consideration.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system can be guaranteed 100% secure.
9. Your Choices and Rights
Depending on applicable law, you may have rights to:
Access certain personal data
Correct inaccurate data
Request deletion where permitted
Opt out of marketing communications
Request information about disclosures
To exercise rights, contact us using the information below.
9. Communications Disclaimer
Website contact forms, standard email, and text messaging may not always be secure methods for transmitting sensitive health information. Please avoid sending urgent or highly confidential medical details through public website forms unless specifically directed.
If this is a medical emergency, call 911 or seek immediate emergency care.
10. Communications Disclaimer
Website contact forms, standard email, and text messaging may not always be secure methods for transmitting sensitive health information. Please avoid sending urgent or highly confidential medical details through public website forms unless specifically directed.
If this is a medical emergency, call 911 or seek immediate emergency care.
11. Children’s Privacy
Our website is not intended for children under 18 without parental involvement.
12. Third-Party Links
Our website may link to third-party websites. We are not responsible for their privacy practices.
13. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted with a revised effective date.
15. Contact Us
Via Phone 413-387-0219
Be Vital LLC, 226 Russell St, Hadley, MA 01035, United States
For privacy inquiries, contact us through the methods listed on our website.
Notice of Privacy Practices (HIPAA)
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
Please review it carefully.
1. Who This Notice Applies To
This Notice applies to healthcare services provided by licensed providers and covered entities associated with the clinic, including Be Vital Medical, PC, and participating workforce members, contractors, and authorized business associates involved in covered healthcare operations.
This Notice does not generally apply to purely retail, wellness membership, or non-clinical services that are not subject to HIPAA.
2. Our Responsibilities
Where HIPAA applies, the covered entity is required by law to:
Maintain the privacy of Protected Health Information (PHI)
Provide this Notice of legal duties and privacy practices
Notify affected individuals following certain breaches of unsecured PHI
Follow the terms of the current Notice
3. How We May Use and Disclose PHI
We may use or disclose PHI for:
Treatment
To provide, coordinate, or manage your care.
Payment
To obtain payment for services, when applicable.
Healthcare Operations
For quality review, training, audits, compliance, and business management.
Appointment Reminders
We may contact you regarding appointments or follow-up care.
Health-Related Services
We may inform you about treatment alternatives or related health benefits where permitted.
Required by Law
When federal or Massachusetts law requires disclosure.
Public Health / Safety
Where authorized to prevent serious threats or comply with public health obligations.
4. Uses Requiring Authorization
We will obtain written authorization for uses not otherwise permitted by law, including certain marketing uses and other disclosures requiring authorization.
You may revoke an authorization in writing, subject to legal limitations.
5. Your Rights
You have the right to:
- Access Records
- Request inspection or copies of your PHI.
- Amend Records
- Request corrections to inaccurate or incomplete records.
- Accounting of Disclosures
- Request a list of certain disclosures.
Restrictions
- Request limits on certain uses or disclosures.
- Confidential Communications
- Request contact at alternative numbers, addresses, or methods.
- Paper Copy
- Request a paper copy of this Notice.
6. Complaints
If you believe your privacy rights have been violated, you may file a complaint with the applicable covered entity, including Be Vital Medical, PC, or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
7. Contact for Privacy Matters
Privacy Contact / Practice Representative
Be Vital LLC
226 Russell St, Hadley, MA 01035, United States
Use the contact information listed on our website.
8. Massachusetts Law
Where Massachusetts law provides greater privacy protection than federal law, we will follow applicable state requirements.
9. Changes to This Notice
We reserve the right to revise this Notice. Updated versions will be posted on our website and available upon request.